Customer Testimonials
I needed to find info on a older Toyota motor they nice guy in service found some and printed off some papers for me by the end of the day awesomeness
This was hands down one of the best experiences I have ever had when dealing with a car dealership, and I have dealt with many. I have to thank Wynita and Chris for their great customer service and making mine and my mothers experience there stress free. They were very accommodating and went above and beyond to make our lease return as pain free as possible. I will seriously consider returning to Alberni Toyota for any future vehicle needs, and I highly recommend visiting them if you want honest and genuine service!
Recently bought a Prius C from Corey at this dealership. I looked all over the island for the right one and dealt with a lot of different dealerships and none compared to Alberni Toyota. Luckily they had the perfect car in stock too. This one is full of great staff from sales to service. Everyone is extremely accommodating and really tires hard to find the right vehicle, warranty, etc. for you rather than just try to sell things to you. I took my car in for a tire patch and came back to find it had been washed too. This ...
Genuine and honest group. Cory is a great saleman
Excellent customer service
When you only buy a new vehicle every 10 years or so.. the process can be stressful. Alberni Toyota proved to be what many other dealerships are not - truthful and very fair. Happy to have found a Rav we love. Thank you for a super pleasant car buying experience - Special mention to Cory (sales), Wynita (mgr) and Chelsea (finance/warranties). We will spread the word, and will be back (albeit it might take a few years!)
great service!!
After an unexpected breakdown, the staff went out of their way to get my vehicle repaired as soon as possible. They were kind, helpful, and efficient, and had the correct parts on hand to complete the repair within the day. Overall great service - thanks Chris, Rob and Wade!
Great service.friendly staff.
Excellent service. Pleasant staff. Comfortable waiting room.
Always great customer service. They always greet you with a smile. I love my 2018 Tundra. Thank you Wynita and Lindsay
Best service from a car lot I've ever had. Will always go back when I need a new vehicle.
Hats off to Shawn Elder and his team on helping out with a new 2018 Rav4! I highly recommend Alberni Toyota! : )
I bought my used Tundra in July of this year from Alberni Toyota. Great dealership and staff. Wynita was my sales lady she was awesome. I will be back again to buy my new Tundra in the future . Alberni Toyota put the fun back in buying a new vehicle , with no hassle or pressure Ron
Alberni Toyota gave me my smile back.awesome employees
Last week I purchased a new Toyota Tacoma Pickup from Chris Turner at Alberni Toyota. He assisted me on his day off to help me. Chris is very thorough and he knows his vehicles and he explains everything in detail. He always answers the telephone and if he's busy he calls back right away. I am very pleased to have dealt with him with reference to this purchase. Today when customer support and service is somewhat lacking it's nice to know that it exists at Alberni Toyota. All my calls to this dealership have always been answered pleasantly ...
Great staff, great management and exceptional customer service. If you want to be serviced and taken care of before and after buying a car this dealership will do that. Thanks to Shawn Elder & Randy Beatson, you guys do an excellent job!
Friendly staff. Took care of issue with our car.
Shawn Elder and his team are very friendly, courteous and very knowledgeable about their products. Our experience at the dealership was a pleasant one. Special thanks to Wynita and Lindsey. I would highly recommend this dealership and look forward to dealing with them in the future for our services on our 4Runner!
Excellent service. Very happy with our new Prius v. All the staff we dealt with were very kind, friendly and accommodating. Thank you so much
Courteous staff aim to please, vehicle back when promised & washed. All good.
Chris Turner was very helpful
Christurner is the best👍👍👍
Excellent service! Chris was great, I really appreciated how he took his time going through the features of the car. I am very happy with the purchase and would highly recommend Alberni Toyota and their staff.
Rated the best in Canada this year. Denis is a great guy to do business with and went the extra mile.
I love my Toyota! Buying a new car can be very stressful and the team at Alberni Toyota made my experience so much fun. Everyone was very professional, yet relaxed and friendly. Thank you !
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