Excellent customer service
When you only buy a new vehicle every 10 years or so.. the process can be stressful. Alberni Toyota proved to be what many other dealerships are not - truthful and very fair. Happy to have found a Rav we love. Thank you for a super pleasant car buying experience - Special mention to Cory (sales), Wynita (mgr) and Chelsea (finance/warranties). We will spread the word, and will be back (albeit it might take a few years!)
Friendly staff. Took care of issue with our car.
Last week I purchased a new Toyota Tacoma Pickup from Chris Turner at Alberni Toyota. He assisted me on his day off to help me. Chris is very thorough and he knows his vehicles and he explains everything in detail. He always answers the telephone and if he's busy he calls back right away. I am very pleased to have dealt with him with reference to this purchase. Today when customer support and service is somewhat lacking it's nice to know that it exists at Alberni Toyota. All my calls to this dealership have always been answered pleasantly by the ...
Alberni Toyota gave me my smile back.awesome employees
Hats off to Shawn Elder and his team on helping out with a new 2018 Rav4! I highly recommend Alberni Toyota! : )
Best service from a car lot I've ever had. Will always go back when I need a new vehicle.
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