Customer Testimonials

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Google Jan 24, 2021

I needed to find info on a older Toyota motor they nice guy in service found some and printed off some papers for me by the end of the day awesomeness

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Google Jan 16, 2021
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Google Nov 28, 2020

This was hands down one of the best experiences I have ever had when dealing with a car dealership, and I have dealt with many. I have to thank Wynita and Chris for their great customer service and making mine and my mothers experience there stress free. They were very accommodating and went above and beyond to make our lease return as pain free as possible. I will seriously consider returning to Alberni Toyota for any future vehicle needs, and I highly recommend visiting them if you want honest and genuine service!

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Google Oct 22, 2020
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Google Sep 24, 2020
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Google Sep 17, 2020
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Google Jul 9, 2020

Recently bought a Prius C from Corey at this dealership. I looked all over the island for the right one and dealt with a lot of different dealerships and none compared to Alberni Toyota. Luckily they had the perfect car in stock too. This one is full of great staff from sales to service. Everyone is extremely accommodating and really tires hard to find the right vehicle, warranty, etc. for you rather than just try to sell things to you. I took my car in for a tire patch and came back to find it had been washed too. This ...

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Google Jun 26, 2020
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Google Jun 14, 2020

Genuine and honest group. Cory is a great saleman

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Google Feb 28, 2020
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Google Feb 24, 2020

Excellent customer service

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Google Sep 28, 2019

When you only buy a new vehicle every 10 years or so.. the process can be stressful. Alberni Toyota proved to be what many other dealerships are not - truthful and very fair. Happy to have found a Rav we love. Thank you for a super pleasant car buying experience - Special mention to Cory (sales), Wynita (mgr) and Chelsea (finance/warranties). We will spread the word, and will be back (albeit it might take a few years!)

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Google Sep 27, 2019

great service!!

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Google Apr 9, 2019

After an unexpected breakdown, the staff went out of their way to get my vehicle repaired as soon as possible. They were kind, helpful, and efficient, and had the correct parts on hand to complete the repair within the day. Overall great service - thanks Chris, Rob and Wade!

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Google Feb 26, 2019

Great service.friendly staff.

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Google Jan 30, 2019

Excellent service. Pleasant staff. Comfortable waiting room.

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Google Jan 23, 2019
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Google Nov 20, 2018

Always great customer service. They always greet you with a smile. I love my 2018 Tundra. Thank you Wynita and Lindsay

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Google Oct 7, 2018

Best service from a car lot I've ever had. Will always go back when I need a new vehicle.

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Google Sep 7, 2018
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Google Aug 21, 2018

Hats off to Shawn Elder and his team on helping out with a new 2018 Rav4! I highly recommend Alberni Toyota! : )

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DealerRater Jul 31, 2018

I bought my used Tundra in July of this year from Alberni Toyota. Great dealership and staff. Wynita was my sales lady she was awesome. I will be back again to buy my new Tundra in the future . Alberni Toyota put the fun back in buying a new vehicle , with no hassle or pressure Ron

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Google Jun 30, 2018

Alberni Toyota gave me my smile back.awesome employees

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Google Jun 18, 2018

Last week I purchased a new Toyota Tacoma Pickup from Chris Turner at Alberni Toyota. He assisted me on his day off to help me. Chris is very thorough and he knows his vehicles and he explains everything in detail. He always answers the telephone and if he's busy he calls back right away. I am very pleased to have dealt with him with reference to this purchase. Today when customer support and service is somewhat lacking it's nice to know that it exists at Alberni Toyota. All my calls to this dealership have always been answered pleasantly ...

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Facebook Jun 10, 2018

Great staff, great management and exceptional customer service. If you want to be serviced and taken care of before and after buying a car this dealership will do that. Thanks to Shawn Elder & Randy Beatson, you guys do an excellent job!

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Google May 31, 2018

Friendly staff. Took care of issue with our car.

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Facebook May 24, 2018

Shawn Elder and his team are very friendly, courteous and very knowledgeable about their products. Our experience at the dealership was a pleasant one. Special thanks to Wynita and Lindsey. I would highly recommend this dealership and look forward to dealing with them in the future for our services on our 4Runner!

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Facebook Apr 30, 2018

Excellent service. Very happy with our new Prius v. All the staff we dealt with were very kind, friendly and accommodating. Thank you so much

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Google Apr 20, 2018

Courteous staff aim to please, vehicle back when promised & washed. All good.

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Google Apr 7, 2018

Chris Turner was very helpful

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Google Mar 15, 2018

Christurner is the best👍👍👍

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Google Feb 27, 2018

Excellent service! Chris was great, I really appreciated how he took his time going through the features of the car. I am very happy with the purchase and would highly recommend Alberni Toyota and their staff.

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Google Feb 13, 2018

Rated the best in Canada this year. Denis is a great guy to do business with and went the extra mile.

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Google Jan 18, 2018
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DealerRater Jun 10, 2016

I love my Toyota! Buying a new car can be very stressful and the team at Alberni Toyota made my experience so much fun. Everyone was very professional, yet relaxed and friendly. Thank you !

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